Shipping policy

Shipping Policy

Thank you for shopping with Ramami. We aim to deliver your orders safely and on time. Please read our Shipping Policy below for details on how orders are processed and delivered.

1. Shipping Methods Available

We ship orders using reliable third-party courier partners to ensure safe and timely delivery.
Available shipping methods may include:

Standard Shipping
Express Shipping (if available at checkout)

Shipping options may vary based on your delivery location.

2. Order Processing Time

All orders are processed within [PROCESSING TIME] after order confirmation
Orders are not shipped or delivered on Sundays or public holidays
During high-volume periods, processing times may be slightly extended

Once your order is shipped, you will receive a confirmation message with tracking details.

3. Delivery Timeframes

Estimated delivery timelines:

Domestic Shipping (India): [X–X BUSINESS DAYS]
International Shipping (if applicable): [X–X BUSINESS DAYS]

Delivery times are estimates and may vary depending on:

Location
Courier partner delays
Weather conditions or unforeseen circumstances

4. Shipping Costs

Shipping charges are calculated at checkout and displayed before payment
[SHIPPING COST] (or free shipping if applicable)
Any applicable shipping fees are non-refundable unless stated otherwise

5. Tracking Information

Once your order is shipped, you will receive tracking details via email/SMS
You can use the tracking link to monitor your shipment status
Tracking information may take up to 24 hours to become active

If you face issues tracking your order, please contact us at [EMAIL ADDRESS].

6. Delivery Issues & Delays

While we strive to meet delivery timelines, delays may occur due to:

Courier partner issues
Incorrect or incomplete address details
Natural events, strikes, or force majeure situations

Ramami is not responsible for delays beyond our control, but we will assist you in resolving delivery concerns wherever possible.

7. Incorrect Address or Failed Delivery

Please ensure your shipping address and contact details are accurate at checkout
Orders returned due to incorrect address or failed delivery attempts may require additional shipping charges for re-dispatch

8. International Shipping

International shipping is available to select countries
Delivery timelines and shipping costs vary by destination
Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country