Terms of service

Terms of Service

Welcome to Ramami.
By accessing or using our website, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully before using our services.

If you do not agree with any part of these Terms, you should not use our website or services.

1. Account Terms

  • You may be required to create an account to access certain features of the website

  • You agree to provide accurate, complete, and up-to-date information

  • You are responsible for maintaining the confidentiality of your account credentials

  • Ramami reserves the right to suspend or terminate accounts that violate these Terms

2. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) unless stated otherwise

  • Prices are subject to change without prior notice

  • We accept payments through approved payment gateways and Cash on Delivery (COD), where available

  • Payment must be completed before orders are processed (except COD orders)

We reserve the right to cancel orders in case of pricing errors or payment issues.

3. Product Descriptions

  • We strive to display accurate product descriptions, images, and pricing

  • However, we do not guarantee that product descriptions or other content are error-free

  • Slight variations in color, size, or appearance may occur due to screen settings or manufacturing differences

4. Order Acceptance and Cancellation

  • Placing an order does not guarantee acceptance

  • Ramami reserves the right to accept or cancel orders at its discretion

  • Orders may be cancelled due to:

    • Product unavailability

    • Pricing or listing errors

    • Payment issues

    • Suspicious or fraudulent activity

If your order is cancelled after payment, a refund will be processed as per our Refund Policy.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location, courier delays, or external factors

  • Orders are usually processed within 7 business days

  • Ramami is not responsible for delays caused by courier partners or force majeure events

6. Returns and Refunds

  • Returns, refunds, and exchanges are governed by our Return & Refund Policy

  • Please review the policy carefully before making a purchase

  • Refunds for COD orders will be processed via bank transfer or UPI only

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activity

  • Violating applicable Indian laws or regulations

  • Infringing intellectual property rights

  • Transmitting malware, viruses, or harmful code

  • Misusing discount codes, offers, or referral programs

We reserve the right to restrict access or take legal action in case of misuse.

8. Intellectual Property

  • All content on this website, including logos, text, images, graphics, and designs, is the property of Ramami

  • Unauthorized use, reproduction, or distribution is prohibited without written permission

9. Limitation of Liability

To the maximum extent permitted by law:

  • Ramami shall not be liable for indirect, incidental, or consequential damages

  • Our liability, if any, shall be limited to the amount paid for the product in question

10. Indemnification

You agree to indemnify and hold Ramami harmless from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting on the website.

13. Contact Information

For questions or concerns regarding these Terms, please contact us at:
📧 [EMAIL ADDRESS]